RAK Computer Associates
Privacy Policy
How we collect, use, and protect information when you visit our website or contact us for Windows PC sales, repair, and managed IT services in DuBois, PA.
Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website and communications with RAK Computer Associates. This policy does not cover third-party websites that may be linked from our site.
Information we collect
What we collect & why
We collect only what we need to respond to requests, provide services, and improve our website experience.
Information you provide
When you submit a form, email us, or call, you may provide details such as your name, phone number, email address, device/service information, and message content.
Automatic website data
Like most websites, we may collect basic technical data such as IP address, browser type, device identifiers, pages viewed, and approximate location (city/state) for security and analytics.
How we use, share, and protect information
Common questions about privacy, security, and your choices.
How do you use my information?
We use information to respond to inquiries, schedule service, provide support, process transactions, and communicate about your request. We may also use aggregated data to improve our website and services.
Do you sell my personal information?
No. We do not sell personal information.
When do you share information with others?
We may share information with service providers who help us operate our business (for example, hosting, email, or payment processing) and only as needed to provide services. We may also disclose information if required by law or to protect our rights and customers.
How do you protect information?
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
Do you use cookies or analytics?
We may use cookies and similar technologies for site functionality, security, and performance measurement. You can control cookies through your browser settings; disabling cookies may affect site features.
How can I request access or deletion?
Contact us to request access, correction, or deletion of personal information we maintain, subject to legal and operational requirements. We may need to verify your identity before fulfilling requests.